E-mail in today's day and age is NOT reliable therefore we suggest using the Help Desk which is a web portal that allows full back and forth communication with the ability to add attachments without the use of e-mail. It is also faster as it bypasses spam tests and other timed delays. Use the help desk web portal for all communications instead of using email for the most timely and reliable communications.
Please whitelist our domains: @nc-software.com and @nc-software.email to ensure reliable communications.
Note: The help desk is a separate system from this web site and a new login is required if you don't already have an account.